Fairview Beachfront Inn Hotel: 395 Hotel Reviews
Incredible view of Mackinac Island
Fairview Beachfront Inn Hotel is rated 4.5 out of 5 based on 395 user reviews.
Traveler Rating: 1 out of 5 stars
Fairview Beachfront Inn HotelFairview Beachfront Inn #13010 stayed June 2017. Kristin from Grand RapidsThe General Manager Patricia or Trish as she goes by was made aware of several issues in our room. From the smell of sour milk, to the screen door not working, finding trash under the bed, the frame of bed mom was on was partially on floor, hair found on my sheets. Even brought her a sippy cup left in our room that had milk in it. Trish kept saying to us every time we told her issues, Oh you should have told me I would have had it taken care of. I wrote a review on TripAdvisor where she blatantly lied and said until the review she had just only found out these things. Upon calling the hotel to find out who the person in charge of Trish is, I was told I would not be given that information & I was told by Trish someone had been in our room that handled the issues which never were handled. I am livid and will never stay at this hotel again. A drunk male was there while we went to check in. A few of us that were in the lobby noticed him outside smoking before he came wobbling in. Trish said it's the owners friend & she has to let him stay there. I'm sorry but I'm the guest paying good money for what was supposed to be a clean room and got nothing but grief & too many broken promises from this General Manager. I can't believe you even have them on your site to do reservations. Even the staff was upset with the GM when we went to checkout and the GM couldn't do what she promised nor do more than one thing at a time.
Reason for staying: visting the area