Mackinaw City Hotels » Best Western Plus Dockside Waterfront Hotel: Hotel Reviews

Best Western Plus Dockside Waterfront Hotel
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Best Western Plus Dockside Waterfront Hotel

 AAA rating
 Traveler reviews
505 South Huron Ave
Mackinaw City, MI 49701
Number of Rooms: 114
Toll-Free: 800-944-1615
Website: www.mackinaw-city.com/hotels/bestwesterndockside/

The Best Western Dockside has earned the highest AAA rating in Mackinaw City for quality and service. We are conveniently located adjacent to Mackinac Island Ferry Service and across the street from the main shopping district.

Our luxurious lake front rooms, extravagantly decorated, overlook the beautiful Sraits of Mackinac and Lake Huron. Each has a private balcony.

Best Western Plus Dockside Waterfront Hotel is rated 4.5 out of 5 based on 1386 user reviews.

Amenities include
Lakefront Rooms with private European style balconies. Close to Mackinaw Crossings, featuring free nightly laser show, concerts, live theater. Adjacent to Mackinac Island Ferry Docks & Restaurants. Free 25' Breakfast Bar. High Speed Internet Access, Indoor Pool & Oversized Whirlpool. Unlimited access to new waterpark across street. Honeymoon suites with heart-shaped jacuzzis. Hair Dryers, Irons, Boards, Air Conditioning, Color TV with HBO. In room coffee.

description based on information provided by the property

Traveler Review Ratings
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Overall  4.5  based on 1386 reviews

What to expect
4.5  Location
4.5  Rooms
4.5  Cleanliness
4.5  Service
4.5  Pool/Amenities
4.5  Value
Traveler Reviews
Traveler Reviews (1-75 of 1386) Next Page of Hotel Reviews »

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write a review for Best Western Plus Dockside Waterfront Hotel
The staff was wonderful. The rooms were appropriate, clean and comfortable. The breakfast was hot and filling. The coffee was always hot and available. All things considered, it was a delightful visit. Thank you.

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write a review for Best Western Plus Dockside Waterfront Hotel
clean and the location was just right

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write a review for Best Western Plus Dockside Waterfront Hotel
Beautiful, clean room. Great location, within walking distance from the shops and restaurants, but you could walk out of our room on to the beach. The complimentary hot breakfast was delicious.

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write a review for Best Western Plus Dockside Waterfront Hotel
My family and I come to Mackinaw City each year starting about three years ago in August... We loved the beachfront rooms and the location. We enjoyed Best Western Dockside very much

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write a review for Best Western Plus Dockside Waterfront Hotel
The hotel was great. Out room was wonderful. My only complaint that keeps me from giving a rating of outstanding was parking. Each night we came back we had a very difficult time finding a spot to park.

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write a review for Best Western Plus Dockside Waterfront Hotel
The room was clean and spacious. Centrally located for walking convenience to most attractions. The free breakfast was plentiful and tasted great. Plenty of selections. When we arrived, the front desk worked with us for an upgrade at a low good rate.

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write a review for Best Western Plus Dockside Waterfront Hotel
The room was clean and in great shape. The staff was friendly and helpful. They have a wonderful breakfast. We enjoyed the nice clean beach.

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write a review for Best Western Plus Dockside Waterfront Hotel
We had a great time! Room was right on the beach. Staff was friendly. Complimentary breakfast could've been better. Very close to docks and shopping.

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write a review for Best Western Plus Dockside Waterfront Hotel
Wonderful property and very easy making reservations through Mackinaw City Chamber website.

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write a review for Best Western Plus Dockside Waterfront Hotel
Loved the area and the balcony was such a fantastic feature!! We enjoyed the view and the lake. The room was all we wanted, but the refrigerator was awkward in its placement. It was a toe stubber.

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Lovely location and view, we were upgraded to a bigger room which was very nice

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write a review for Best Western Plus Dockside Waterfront Hotel
Very good place to stay. We stayed two days and the room and service was excellent. The front desk was very helpful with scuttle arrangements and places to eat.
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Traveler Rating 
Best Western Plus Dockside Waterfront Reviews: "Clean rooms and good breakfast..."
stayed August 2015 from Clinton Twp

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write a review for Best Western Plus Dockside Waterfront Hotel
Clean rooms and good breakfast

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write a review for Best Western Plus Dockside Waterfront Hotel
The room is clean when we checked in. The front desk personnel were friendly.

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write a review for Best Western Plus Dockside Waterfront Hotel
The room was very clean and comfortable. Enjoyed the lakefront patio every morning and evening. Walking distance to shopping, boat docks, restaurants, etc. Never used my car the three days I was in Mackinaw City. I will be returning next year and plan on staying at Best Western Plus Dockside Waterfront Hotel again. I will request a third floor room this time just so I can keep the doorwall open all night without the worry of someone getting in. Enjoyed the breakfast every morning and loved the size of the room. Plenty of room for everyone without crowding.

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write a review for Best Western Plus Dockside Waterfront Hotel
Overall, we were pleased with our stay. The room was clean and well kept, and we really enjoyed the balcony and beach. A couple of small things kept it from a 5-star rating. First, the wireless internet was very unstable. Not only was it slow, we were required to re-authenticate a lot, sometimes as often as every 15 minutes. We also found the desk staff to be less helpful than they could have been. We weren't given clear directions to the breakfast space when we checked in, leading us to nearly miss it our first morning. The internet password was neither given to us upon check in or posted in the room -- we had to call for it. These are small things, but they meant that the experience did not merit an Outstanding rating.

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write a review for Best Western Plus Dockside Waterfront Hotel
Room was clean and breakfast was tasty. Desk staff were very friendly and helpful. My one son and I wanted to use the workout facilities, but most of the equipment was broken or in some state of disrepair.

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write a review for Best Western Plus Dockside Waterfront Hotel
We enjoyed out stay at this hotel. They had everything we needed, comfortable beds, a decent breakfast, a nice pool, a nice beach, very friendly and accommodating staff (the lady at the front desk was exceptionally nice). Great location close to everything. We will stay here again.

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write a review for Best Western Plus Dockside Waterfront Hotel
The room was very good and the location was excellent to walk to many of the places we wanted to see.

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The reason for good instead of outstanding was due to the room had a view of the outside stairway and wall. Also the sink drained very slowly. I did not report it until we checked out so it wasn't a big problem but it was a little aggravating. Other wise everyone was helpful and courtious. Would stay there again if we could have a room with a view other than a wall. Also the breakfast was very good and the location was within walking distance of all the places we wanted to go.

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write a review for Best Western Plus Dockside Waterfront Hotel
Always very friendly staff and always clean

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If I had to complain about anything, it was parking. There was no room to park.

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Great location, friendly and knowledgable staff, clean and spacious rooms

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write a review for Best Western Plus Dockside Waterfront Hotel
the hotel was centrally located in town.It is right on Lake Huron.We had beautiful views. the hotel itself is beautiful and well kept up. The staff is very courteous and helpful.

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write a review for Best Western Plus Dockside Waterfront Hotel
Had the best time with our granddaughter with the room opening right out to the beach! The pool was great too. The staff were all extremely pleasant and helpful. I made the reservation early in the year and had to change it several times. Every person I spoke with was exceptionally accomodating. We'll be back again!

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write a review for Best Western Plus Dockside Waterfront Hotel
Clean room. Helpful staff. Good breakfast. Nice location.

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write a review for Best Western Plus Dockside Waterfront Hotel
The room was very nice the staff was friendly. The beach front was pristine. I was surprised however that the hotel didn't have a DVD player. But who really needed it with such a beautiful veiw of the lake. ( - :

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write a review for Best Western Plus Dockside Waterfront Hotel
Rooms were clean. Location was great. Staff were nice.

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write a review for Best Western Plus Dockside Waterfront Hotel
Perfectly located. Nice room accommodations. Good beach and pool. Women in the office very accommodating. Very good breakfast bar. All in all, we really enjoyed our stay. Thank you.
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Traveler Rating 
Best Western Plus Dockside Waterfront Reviews: "Location is fine!!..."
stayed July 2015 from Novi

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write a review for Best Western Plus Dockside Waterfront Hotel
Location is fine!!

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write a review for Best Western Plus Dockside Waterfront Hotel
The hotel was clean and a great location. Needs some updating but our room was very large which was great. Nice breakfast each morning. Great pool and of course on the water so we were close to the beach. Closest hotel to all the shops in town. Walk everywhere which was great!

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Good value for price compared to others in the area. Room was very spacious and hotel staff were very friendly and helpful.

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write a review for Best Western Plus Dockside Waterfront Hotel
Great place to stay. Room was ready when we arrived and very clean every day. Great location within walking distance to many restaurants and the ferry. Room was exactly as advertised and faced the lake as promised. We had a great time!

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write a review for Best Western Plus Dockside Waterfront Hotel
The room and bathroom were clean, the bed was comfortable, breakfast was great with a wonderful variety and the staff was just amazingly friendly and helpful.

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write a review for Best Western Plus Dockside Waterfront Hotel
Breakfast bar was advertised as very big deal. Was a big disappointment. Just the normal hotel breakfast spread waaaay out.

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write a review for Best Western Plus Dockside Waterfront Hotel
Clean and comfortable accommodations. Great location and good breakfast. Friendly helpful staff.

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write a review for Best Western Plus Dockside Waterfront Hotel
Good hotel with large clean comfortable room. The staff was helpful and the breakfast location and quality was also good.

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write a review for Best Western Plus Dockside Waterfront Hotel
Great lake view!!!! Breakfast was okay!

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write a review for Best Western Plus Dockside Waterfront Hotel
The room was not ready when we arrived at 3:30 pm, on July 16, although I did confirm the reservation the day prior to our arrival and told the hotel staff that we would arrive by 3:00 pm. Half of the suite was being cleaned for at least 30 minutes after we arrived. The accomodations were outstanding. It is unfortunate we had the inconvenience, otherwise I would rate it as outstanding.

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write a review for Best Western Plus Dockside Waterfront Hotel
spaceous, enjoyed the balcony, clean, nice that breakfast was included
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Traveler Rating 
Best Western Plus Dockside Waterfront Reviews: "Outstanding service. Clean rooms..."
stayed July 2015 from Sterling hts

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write a review for Best Western Plus Dockside Waterfront Hotel
Outstanding service. Clean rooms

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write a review for Best Western Plus Dockside Waterfront Hotel
they suited our needs and were very helpful when we needed them to be!
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Traveler Rating 
Best Western Plus Dockside Waterfront Reviews: "Better then we expected..."
stayed July 2015 from huntley

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Better then we expected

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write a review for Best Western Plus Dockside Waterfront Hotel
The hotel was in a great location--walking distance from the Star Line ferry and shopping, and next to a park where there was live music on the weekend we were there. The rooms were clean and nice, and the hotel staff was friendly and efficient. I will definitely stay there on my next trip to Mackinaw City

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write a review for Best Western Plus Dockside Waterfront Hotel
Best Western Plus rooms we normal size rooms and very clean. The breakfast had warm and cold food and plenty of seats and tables. The private lake front balcony's were nice but small. I would stay bottom to top on any lake front rooms. All had different advantages. Hotel is in a nice location if you want to get out and walk. I would stay here again.

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write a review for Best Western Plus Dockside Waterfront Hotel
Average hotel but fantastic location & nice beach area.

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write a review for Best Western Plus Dockside Waterfront Hotel
Very clean and well maintained. The staff was very pleasant and very helpful. Having both an indoor pool and a beach was wonderful.

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write a review for Best Western Plus Dockside Waterfront Hotel
This is the 3rd year in row I have stayed here, all of these stays were pleasant. The Best Western-Dockside in Mackinaw City is always clean and has a friendly staff. I do wish that the Admiral's Table Restaurant was still open across the street from the hotel. They had great tasting walleye. Now I have to drive across the bridge to the Galley Restaurant in St. Ignace to get great tasting lake fish.

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write a review for Best Western Plus Dockside Waterfront Hotel
The room was lovely, super clean and presented well at first site. Front desk staff were polite and very helpful. The breakfast space was nice and big. But I will say, I expected more choices with the way it was advertised. It was basic hotel choices; waffles, cereal, biscuits, gravy. But just spread out on a longer "bar". Overall, it was a great place. Nice beach area too.

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write a review for Best Western Plus Dockside Waterfront Hotel
Very nice room , very nice staff , very clean , and beautiful view we will surely be back next year awesome thank you

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write a review for Best Western Plus Dockside Waterfront Hotel
Room is good and comfortable. Location nearby the attention, stores & restaurant.

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write a review for Best Western Plus Dockside Waterfront Hotel
Staff was great. Room was great. Breakfast was pretty good. Very close for walking to pretty much everything we needed.
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Traveler Rating 
Best Western Plus Dockside Waterfront Reviews: "Very enjoyable stay..."
stayed July 2015 from Ellwood City

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write a review for Best Western Plus Dockside Waterfront Hotel
Very enjoyable stay

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write a review for Best Western Plus Dockside Waterfront Hotel
Great location. Staff was very helpful.Price was good for the location.
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Traveler Rating 
Best Western Plus Dockside Waterfront Reviews: "The hotel was wonderful...."
stayed July 2015 from De Pere

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write a review for Best Western Plus Dockside Waterfront Hotel
The hotel was wonderful.
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Traveler Rating 
Best Western Plus Dockside Waterfront Reviews: "Very clean..."
stayed July 2015 from Westland

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Very clean
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Traveler Rating 
Best Western Plus Dockside Waterfront Reviews: "Our room was awesome...."
stayed June 2015 from Milton

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write a review for Best Western Plus Dockside Waterfront Hotel
Our room was awesome.
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Traveler Rating 
Best Western Plus Dockside Waterfront Reviews: "Great service and room...."
stayed June 2015 from Freeland

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write a review for Best Western Plus Dockside Waterfront Hotel
Great service and room.

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write a review for Best Western Plus Dockside Waterfront Hotel
Very helpful staff, wonderful beach access room, but the carpets were a bit worn, breakfast was decent but not delicious. Met all of our needs and great location as it's the first on the strip.

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write a review for Best Western Plus Dockside Waterfront Hotel
The room was very clean and spacious. We had two queen beds and had requested a roll-a-way. The balcony terrace gave us an excellent view of the lake and we enjoyed time on the beach. We had a three year old and thirteen year old with us. The breakfast room was pleasant and gave us a wide variety of food items.

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write a review for Best Western Plus Dockside Waterfront Hotel
The location was excellent, the staff was helpful and friendly, and the breakfast was delicious! We LOVED the package deal, and with one exception everything worked perfectly! The exception: we did not realize that the coupon for the trolley tour of Mackinaw City was not the trolley tour that was directly across the street from the Best Western. That company ( the one across the street) honored our coupon, but we had to pay an additional $4. We suggest a more detailed explanation for this particular part of the package.

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Would you stay again? Y


write a review for Best Western Plus Dockside Waterfront Hotel
Everyone was so friendly and helpful. They made our stay wonderful. The price for the room was very reasonable. Our room was clean and comfortable and the view was priceless.

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write a review for Best Western Plus Dockside Waterfront Hotel
Nice clean room.Housekeeping staff was excellent.Had a great time

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write a review for Best Western Plus Dockside Waterfront Hotel
Every thing was great including all the help they gave every time a question came up. The only thing was the breakfast, it was biscuts and gravy every morning. I know it had cereal and waffles but scrambled eggs/bacon or something would have been nice for a change. We were there for 3 morning meals. The breakfast was good and the worker was really good doing it all on her won she was running all over cleaning, filling, helping, she probabley could use some help. I will be returning again. It was a nice place.
check rates for Best Western Plus Dockside Waterfront Hotel
Traveler Rating 
Best Western Plus Dockside Waterfront Reviews: "A great place to staay...."
stayed June 2015 from Cedarburg

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write a review for Best Western Plus Dockside Waterfront Hotel
A great place to staay.

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write a review for Best Western Plus Dockside Waterfront Hotel
The view was spectacular. The room was spotless. We really enjoyed the breakfast and the views from the breakfast room. It is located within walking distance of everything!

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write a review for Best Western Plus Dockside Waterfront Hotel
Nothing stands out as either good or bad. Somewhat typical. Would stay there again tho.

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write a review for Best Western Plus Dockside Waterfront Hotel
Clean, comfortable, and close to everything. Staff was very polite and friendly, especially the maid who helped us during our stay.

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write a review for Best Western Plus Dockside Waterfront Hotel
Very clean & quiet with a nice/typical complementary breakfast. Friendly staff.

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Would you stay again? Y


write a review for Best Western Plus Dockside Waterfront Hotel
Right in the middle of it all. Close to the dock, nice walk to downtown area, shops and eatery.

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write a review for Best Western Plus Dockside Waterfront Hotel
We had a beautiful, clean, nicely decorated room and we enjoyed it immensely. We were on the lake side so we also enjoyed the small balcony overlooking the water, and breakfast was great, also. We've stayed here before, and have fond memories of Mackinaw City.

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write a review for Best Western Plus Dockside Waterfront Hotel
A perfect spot, as our room overlooked the beach and lake. The staff were friendly and helpful, and the breakfast was delicious. We would stay there again if we were in the area, and would certainly recommend it to anyone who asked. Criticism is easy to make and happens often, but praise does not come easily, so I appreciate the opportunity to praise this hotel.

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write a review for Best Western Plus Dockside Waterfront Hotel
Great location, price and amenities. Shepler's Ferry was within easy walking distance and sunrise over the Lake was very nice.

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write a review for Best Western Plus Dockside Waterfront Hotel
Beautiful place to stay. I left a book in my room & the staff was so helpful in mailing it to me.

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write a review for Best Western Plus Dockside Waterfront Hotel
The rooms are very clean, and the staff is very friendly
Traveler Reviews (1-75 of 1386) Next Page of Hotel Reviews »

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Mackinaw City Hotels

Bayside Hotel of Mackinac

Mackinaw City Transportation Services
Arnold Line Mackinac Island Ferry
Shepler's Mackinac Island Ferry
Star Line Mackinac Island Ferry
Mackinac Old Time Trolley Co.



About Mackinaw City
Mackinaw City Interactive Map (flash)
Mackinaw City Interactive Map (non-flash)
Mackinaw City Visitors Guide
History of the Straits of Mackinac
Mackinaw City Information

Alternate Mackinaw City Hotel Guide
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Mackinac Area Attractions
Colonial Michilimackinac
Old Mackinac Point Lighthouse
Fort Mackinac
Old Mill Creek
Mackinaw Crossings