This site is restricted to reviews collected by the Mackinaw City Chamber of Tourism.
Best Western Plus Dockside Waterfront Hotel: 2714 Hotel Reviews
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- Best Western Plus Dockside Waterfront Hotel: Hotel Reviews
Best Western Plus Dockside Waterfront Hotel
Traveler reviews
114 rooms on property
Hotel Website

505 South Huron Ave
Mackinaw City, MI 49701
Toll-Free: 800-944-1615Mackinaw City, MI 49701
114 rooms on property
Hotel Website
FREE Wi-Fi
Lakefront Rooms with private European style balconies. Close to Mackinaw Crossings, featuring free nightly laser show, concerts, live theater. Adjacent to Mackinac Island Ferry Docks & Restaurants. High Speed Internet Access, Indoor Pool & Oversized Whirlpool. Unlimited access to new waterpark across street. Honeymoon suites with heart-shaped jacuzzis. Hair Dryers, Irons, Boards, Air Conditioning, Color TV with HBO. In room coffee.
The Best Western Dockside has earned the highest AAA rating in Mackinaw City for quality and service. We are conveniently located adjacent to Mackinac Island Ferry Service and across the street from the main shopping district.
Our luxurious lake front rooms, extravagantly decorated, overlook the beautiful Straits of Mackinac and Lake Huron. Each has a private balcony.
The Best Western Dockside has earned the highest AAA rating in Mackinaw City for quality and service. We are conveniently located adjacent to Mackinac Island Ferry Service and across the street from the main shopping district.
Our luxurious lake front rooms, extravagantly decorated, overlook the beautiful Straits of Mackinac and Lake Huron. Each has a private balcony.
Best Western Plus Dockside Waterfront Hotel
is rated
4.6
out of
5
based on the following
2714 user reviews from real surveys by real customers that actually stayed at the hotel.
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Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Mark from Royal Oak stayed in October 2025The property was clean and well maintained. The staff was friendly and helpful. The breakfast was well organized and the food was good.These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Paul from Lansing stayed in October 2025These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Joan from Eagle stayed in October 2025Clean fresh room. Roomy & comfortable. Enjoyed balcony & view of the water. Good free breakfast with many choices. Staff were professional & helpful. Reasonable price.These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Julie from Murillo stayed in August 2025This hotel property is well maintained. Rooms are comfortable and cleaned daily. The breakfast room is extremely spacious with enough tables to accommodate many guests. There is an excellent variety of breakfast foods both hot and cold. The coffee is great! Staff at check in were friendly and efficient.These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Glen from North Ridgeville stayed in September 2025Room was clean and it was a very nice setting. Front desk personnel was less than cordial and not happy to be there. Breakfast was good and house keeping did a very good job maintaining the cleanliness.These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Mary from Ludington stayed in September 2025The parking was terrible. Wish you would have had more than 1 elevator for the entire place. The overall stay was Very good as far as the room except for there was no cleaning under the tv area. I lost a ring and was looking for it is the only reason that I knew that. I would definitely stay there again. Thank you so much.These comments are from a verified stay1 person found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Anna from Alto stayed in September 2025Rooms were very clean, recently updated, & very spacious. Staff was very friendly and helpful.These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Lawrence from Brighton stayed in September 2025Clean and quietThese comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Harjit from Franklin stayed in September 2025Rooms were Dampy.Corridors smelled like musty and dampness.These comments are from a verified stay1 person found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Louanne from St. Johns stayed in September 2025Staff were helpful and pleasant; location was convenient.These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Betty from Brookfield stayed in September 2025Mostly quite comfortable and clean with good breakfast buffet but noisy! Walls are thin and some guests have been socializing in the outdoor corridors.These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Jean from Grand Rapids stayed in September 2025Very satisfied. There was 5 of us in one room, king bed in one room and 2 queen beds in the other. Worked perfectly.These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Laura from Appleton stayed in September 2025Had lake view and room looked updated.Very nice breakfast variety .These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Scott from Grand Rapids stayed in September 2025Clean rooms and great staff. Would be 5 stars if it werent for the non-stop smell of marijuana while on the balcony and coming into the roomThese comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Al from Grosse Pointe Park stayed in September 2025The beach view was gorgeous! The beds were exquisite! The office staff was attentive and helpful. No microwave, even tho listed as amenity online. The blueish lightbulbs were less than desirable. We were out of the room from 9:45 to 4pm, and room had not been cleaned yet.it was explained that it was a very busy day. I went to the office and asked for towels. The apologetic and very nice maid came and did a quick clean up of the bathroom. Apparently it was expected that we would be out of the room longer. We have stayed here before, and would consider staying again because the location is great. And those wonderful bedsThese comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront David from Lansing stayed in September 2025This was the first time we've ever stayed in the Mackinac area outside of prime season. We appreciated the fewer crowds and the lower prices, though would have preferred if more restaurants were open. The Best Western Plus Dockside Waterfront has a great location! Once we arrived, we were able to park the car and walk to all destinations. The breakfast bar is second to none! (They could use a second toaster however.)These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Calvin from Walker stayed in October 2025Outdated carpet & bathroom but clean and great location.These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Molly from Grand Rapids stayed in September 2025Rooms were clean, beds were comfortable, breakfast was on par with most free breakfast offerings, pool and hot tub were very nice. The view of the lake was spectacular!!These comments are from a verified stay2 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Janet from Caledonia stayed in August 2025We booked the room last minute. Thought it was very pricey. Wish we had waited till we got to the island to check availability there for the rate we had to pay, could've stayed on the islandThese comments are from a verified stay1 person found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Toni from Wolverine Lake stayed in August 2025We have stayed at some other properties and this one was overall great! The room was clean, the staff at the front desk and all around the hotel were very nice! The breakfast was good, the pool and hot tub were nice! The only thing that needs some major upkeep is the beachfront. Trash on the beach, the landscaping was not trimmed or tidy and it just needs some major care!These comments are from a verified stay2 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Gary from Brownstown stayed in August 2025Clean, accomdatting, great pool.These comments are from a verified stay1 person found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Anita from Elverson stayed in August 2025These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Sarah from Traverse City stayed in August 2025Absolutely fantastic hotel. Very comfortable and would recommend to anyone wanting a stayThese comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Brian from Galion stayed in May 2025We enjoyed our stay at the BW . The room was very clean and the breakfast was delicious.These comments are from a verified stay1 person found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Maurine from Jackson stayed in June 2025We made a stop at Mackinaw city before our stay on the Island. We loved it here at the Dockside. Quick check-in, front desk was helpful by providing discount coupons and bottled water. The included breakfast was FABULOUS! Plentiful hot and cold items like pancakes, bacon, eggs, lots of toast options, oatmeal (with toppings), juices, yogurt, cereal, etc. Definitely something for everyone to enjoy! Great location too! We walked to downtown to shop AND we walked (with our rolling luggage) to Shelpler's Ferry as well. They let you keep your car in their parking lot, which was nice because overnight parking is expensive at the Ferry ports. Would recommend, absolutely!These comments are from a verified stay4 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Marlene from Bay City stayed in June 2025Nice but too priceyThese comments are from a verified stay1 person found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Christine from Lake Barrington stayed in June 2025Pleasant and helpful staff.These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Claire from Okemos stayed in June 2025Great location! Walking distance to the ferry, shops and restaurants. The room was clean and the beds were comfortable. The beach was right outside and the breakfast was great. We will definitely come back!These comments are from a verified stay2 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Suzanne from Westland stayed in June 2025Staff is friendly. Room was very nice and clean.These comments are from a verified stay1 person found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Stacy from Ortonville stayed in June 2025Clean, accommodating and spacious! Kids loved the pool of course! Beds, room location, breakfast and location was top notch. Will stay again!These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Mia from Canton stayed in July 2025Excellent location, clean, comfortable room with our own little private entrance to the beachThese comments are from a verified stay1 person found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Kathleen from Rogers City stayed in July 2025Booked this room an hour beforeEverything was ready when we arrivedStaff is extremely helpful and friendly- for example, my husband lost his phone the night before and the desk clerk was able to help us find it with one phone callVery knowledgeable and helpfulThese comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Lindsey from River Vale stayed in July 2025The staff at the front desk were very helpful with helping me acquire my ferry and carriage tour tickets before checking in. The hotel was clean, and we enjoyed the gorgeous views!These comments are from a verified stay1 person found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Anthony from Saint Clair Shores stayed in July 2025Great location & hotel staff very helpful. Everything in the room worked & was clean. Definitely overpriced for the roomsThese comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Wanda from Thibodaux stayed in August 2025Room was clean and large. Very comfortable. Good breakfast.These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Al from Stewartville stayed in August 2025Clean, comfortable room. Good locationThese comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Marina from St. Charles stayed in August 2025The staff was friendly and helpful. The breakfast food was standard fair but was better prepared than most. The beach was great. It was clean and well maintained, although the beach chairs were a bit worn. There even was a fire pit for beachside fires after dark. The pool was the perfect temperature. We had a lake front view room that was wonderful. We loved sleeping with the door open to hear the lake. The room itself was a bit damp and if you turned on the fan on the window unit there was a bit of a smell.These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Juston from Chelsea stayed in July 2025We had a great stay! Very comfortable room, amazing views, good breakfast and the children loved the pool. You can't ask for a better location. Will be our go to hotel in Mackinaw City.These comments are from a verified stay2 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Mary from Saginaw stayed in July 2025I really like being able to have a pre- check in, then spend the day on the Island and only need to pick up keys when we return!! Plus your location walking distance Shepler's, restaurants and shops.These comments are from a verified stay1 person found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Nathan from Concord stayed in June 2025Nice room and amenities. Everyone was friendly and helpful. I enjoyed my stay.These comments are from a verified stay1 person found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Barbara from Brooklyn stayed in June 2025Kind, friendly, super informative front desk staff. Extremely clean, stocked, comfy beds. What a great home away from home experience we had.These comments are from a verified stay2 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Thomas from Plainfield stayed in June 2025Room with a view food at the hotel was basic the price we paid they could have made the bed every night we were thereThese comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Lois from Lowell stayed in May 2025Our stay was nice ! The new showers are nice but could use a small shelf for shampoo and things! The location is great! This is our preferred hotel !These comments are from a verified stay2 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Dennis from Drexel Hill stayed in May 2025The motel was great in all ways. On site the employees were very helpful and friendly. The motel was very clean and the breakfast was plentiful and very good also. Location couldn't be better. My wife uses a wheel chair and the motel was very user friendlyThese comments are from a verified stay3 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Kurt from Grand Rapids stayed in May 2025Great Hotel!! Super nice pool!! Comfortable beds!!These comments are from a verified stay1 person found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Janet from Harvest stayed in May 2025Great value and locationThese comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Sherri from Waldwick stayed in July 2025BW was nice, good Breakfast.Laundry was terrible. Dried by clothes for 2 cycles and they were still wet. My husband checked the lint trap and it was packed. No air could circulate causing a fire hazard. Left word about this with the front deskThese comments are from a verified stay1 person found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Michele from Monroe stayed in May 2025Very clean, staff was courteous and professional.These comments are from a verified stay2 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Janet from Harvest stayed in May 2025Convenient location and clean room. Great value and friendly staff.These comments are from a verified stay1 person found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Shirley from Ludington stayed in May 2025Good breakfast. Pleasant staff. Building needed painting and carpeting worn.These comments are from a verified stayDid you find this helpful?|Traveler Reviews (1-50 of 2714)We welcome your reviews. We do have some rules. This site is restricted to reviews that involve the hotel visitors’ experiences from email surveys sent to guests. We verify that the reviewer has stayed at the hotel and any details described before posting the review. Reviews from people whose hotel stays cannot be verified are not posted. We also do not post reviews that include personal attacks, defamatory language or offensive and abusive language. This site is restricted to reviews collected by the Mackinaw City Chamber of Tourism.