This site is restricted to reviews collected by the Mackinaw City Chamber of Tourism.
Best Western Plus Dockside Waterfront Hotel: 2671 Hotel Reviews
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- Best Western Plus Dockside Waterfront Hotel: Hotel Reviews
Best Western Plus Dockside Waterfront Hotel
Traveler reviews
114 rooms on property
Hotel Website

505 South Huron Ave
Mackinaw City, MI 49701
Toll-Free: 800-944-1615Mackinaw City, MI 49701
114 rooms on property
Hotel Website
FREE Wi-Fi
Lakefront Rooms with private European style balconies. Close to Mackinaw Crossings, featuring free nightly laser show, concerts, live theater. Adjacent to Mackinac Island Ferry Docks & Restaurants. High Speed Internet Access, Indoor Pool & Oversized Whirlpool. Unlimited access to new waterpark across street. Honeymoon suites with heart-shaped jacuzzis. Hair Dryers, Irons, Boards, Air Conditioning, Color TV with HBO. In room coffee.
The Best Western Dockside has earned the highest AAA rating in Mackinaw City for quality and service. We are conveniently located adjacent to Mackinac Island Ferry Service and across the street from the main shopping district.
Our luxurious lake front rooms, extravagantly decorated, overlook the beautiful Straits of Mackinac and Lake Huron. Each has a private balcony.
The Best Western Dockside has earned the highest AAA rating in Mackinaw City for quality and service. We are conveniently located adjacent to Mackinac Island Ferry Service and across the street from the main shopping district.
Our luxurious lake front rooms, extravagantly decorated, overlook the beautiful Straits of Mackinac and Lake Huron. Each has a private balcony.
Best Western Plus Dockside Waterfront Hotel
is rated
4.6
out of
5
based on the following
2671 user reviews from real surveys by real customers that actually stayed at the hotel.
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Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront William from Shelbyville stayed in April 2021Room was clean and great serviceThese comments are from a verified stay6 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Andrea from Swartz Creek stayed in April 2021The Jacuzzi suite right on the beach was outstanding. The staff worked hard to help us if we needed anything. The tub was epic. We had an awesome trip and I've already recommended this property to others.These comments are from a verified stay6 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Michael from Waterford stayed in March 2021Room was clean and quiet. Although we got tired of smelling pot when we walked down the hallway.These comments are from a verified stay9 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Jesse from Flint stayed in February 2021It was a good stay.These comments are from a verified stay4 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Michael from Washington stayed in October 2020The room was very clean and well stocked. Front desk employees were very accommodating. Due to COVID-19, we only asked for housekeeping once during our 4 night stay. The house keeper did not restock room very well. We had to get wash clothes, soap and coffee cups from the front desk.These comments are from a verified stay11 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Sandy from Waterford stayed in October 2020Friendly staff at check in. Staff was helpful on their recommendations of places to dine. Housekeeping was doing very good job. In these times of Covid 19 everyone was masked and if guests forgot they were quickly reminded to mask up.These comments are from a verified stay9 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Ginger from Newaygo stayed in October 2020Everything was greatThese comments are from a verified stay10 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Jeffrey from Womelsdorf stayed in October 2020Front desk could have been more courteous and friendly.These comments are from a verified stay10 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Nancy from Livonia stayed in October 2020The rooms were clean and roomy. It was a perfect location to the downtown area.These comments are from a verified stay10 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Michael from Waterville stayed in October 2020Staff is always very friendly and helpful. Facility is clean. Facility is also very conveniently located to everything you need in the city.These comments are from a verified stay12 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Zachary from Lewis Center stayed in September 2020Very clean, great location and friendly service!These comments are from a verified stay10 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Karen from Chippewa Falls stayed in September 2020Room was very comfortable. Close to the ferry and restaurants. We could walk to get around.These comments are from a verified stay12 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Joann from Topinabee stayed in September 2020The room was fine. The person checking me in, at the front desk, made me feel that I was causing him an inconvenience. Very unfriendly. Not a fan of this kind of service.These comments are from a verified stay13 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Robert from Twining stayed in September 2020Room was clean and stay was excellent!These comments are from a verified stay9 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Michele from Oxford stayed in September 2020Everything was beautiful! The clerks were helpful, friendly, our stay was enjoyable!These comments are from a verified stay15 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Paul from Owosso stayed in September 2020Good stay except for problems with the non functioning heating / air conditioning unitThese comments are from a verified stay11 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Harry from Little Rock stayed in September 2020Grab and go breakfast was disappointing. Housekeeping staff was very friendly. Didn't like they came in room during COVID though. Most places we have stayed, they stay out while you are there unless you ask. Our room was great.These comments are from a verified stay13 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Diana from Independence stayed in September 2020Nice place and it was cleanThese comments are from a verified stay13 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Nancy from Ft Jennings stayed in September 2020Clean and niceThese comments are from a verified stay10 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Robert from Caseville stayed in September 2020The room was clean and the staff were pleasant and made us feel welcome. We will stay there again. ThanksThese comments are from a verified stay10 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Randy from Atlanta stayed in September 2020Room was clean and great view fair priceThese comments are from a verified stay12 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront David from Dunedin stayed in September 2020Hotel was clean and pretty quiet. Front desk staff is always kind, helpful and smiling. We've stayed at other hotels in town, but found out quickly that this one is the nicest.These comments are from a verified stay13 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Diane from Anderson stayed in September 2020I would of gave more stars but we only got clean towels and didn’t get any of the shampoo soap etc. e had 3 people and was there 5 nights and the little bottles only lasted one night for us and they never brought us down any more. Loved the room was right on the beach front was very peaceful and calm.These comments are from a verified stay8 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Patrick from Flint stayed in September 2020First stay at this property and my family and I were very impressed with the property and staff. Well done!These comments are from a verified stay14 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Peggy from Indianapolis stayed in September 2020Rooms were clean and customer service was great. Th only thing was we were on the lake with a balcony with walls up on each side, could not see the whole lake and the balcony was smallThese comments are from a verified stay13 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Michael from Brighton stayed in September 2020Seemed Clean, Pool, and hot tub were nice.These comments are from a verified stay10 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Jessica from Clinton Township stayed in August 2020Everything was greatThese comments are from a verified stay13 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Christine from Toledo stayed in August 2020Rooms were spacious and clean. Hotel staff was friendly and professional.These comments are from a verified stay8 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Thomas from Columbus stayed in August 2020Clean as I expect from Best Western. Great location. Didn't use hot tub or pool since we only had 1 night with any rain. Check in / out was normal other than masks demanded by governor. Housecleaning people would speak back when greeted or thanked. Would do it again. ThanksThese comments are from a verified stay11 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Gary from Tecumseh stayed in August 2020Rooms were clean, staff was courteous.These comments are from a verified stay12 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Judith from Waterford stayed in August 2020The room was very clean as were the grounds. The view of the lake was great especially to view the fireworks. The staff was pleasant and hopeful.These comments are from a verified stay16 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Beth from Lake Isabella stayed in August 2020Great location! Clean well appointed rooms. Staff very friendly.These comments are from a verified stay18 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront John And Angela from Madison stayed in August 2020Very nice clean rooms. Hotel staff very friendly and helpful. Love the location of the hotel.These comments are from a verified stay19 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Gail from Macomb stayed in August 2020The hotel called me in the morning to verify my stay. They asked an approx time I would be arriving. When I arrived my room was ready. Everything in the room was clean & in working order. I would definitely recommend staying at the Best Western. The water view room was perfect!These comments are from a verified stay16 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Nicholas from Chicago stayed in August 2020Great hotelThese comments are from a verified stay19 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Marty from Van Buren Twp stayed in August 2020We have stayed at this Best Western hotel a couple of times when we’re visiting Mackinaw City. It’s very clean, staff is very friendly and the location is right on the water.These comments are from a verified stay20 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Elizabeth from Flushing stayed in July 2020As much as I paid for this hotel, I think they should have paid for our breakfast or gave us a bit off the room. Because of Covid, we had to go across the street to a restaurant that was buy one get one 1/2 off. I was very disappointed with the breakfast. The hotel was nice but the ceiling fan made clicking noises and the fridge was turned up all the way so all our food froze. We were on the 4th floor and I only found one elevator and it was a bit of a walk.These comments are from a verified stay20 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Loretta from ROCHESTER stayed in September 2016Hotel room was updated and clean. Staff was friendly. I've stayed at a few other hotels in this location and this was the nicest one on the lake.These comments are from a verified stay16 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Kelly from Brown City stayed in July 2020Always enjoy our stays at this hotel. Very clean and well kept. Views are amazing!These comments are from a verified stay15 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Anne from Livonia stayed in July 2020It was clean and very nice but it didn’t have breakfastThese comments are from a verified stay10 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Chastity from Britton stayed in July 2020My family and I stay at this hotel EVERY year. The rooms are right on Lake Michigan, beautiful, clean, comfortable and close to the crossings and ferry. My only request would be to have a microwave in our room. We had lots of leftovers from the local delicious restaurants, but didn't eat them because there was no way to heat them up. This is the ONLY hotel we will ever stay at in Mackinaw City!These comments are from a verified stay25 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Gary from Ashley stayed in June 2020The hotel was clean and staff friendly for the most part. The girl at the front desk seemed a little nonchalant about helping us. Checking in was good and she was friendly. Only checked us in. Didn't want to process our package we bought. We bought the Family Fun Package. Told us to come back later. We did and she didn't want to help us and passed us off to another gentleman. He was great. However - no explanation of how the package worked. Just handed us the paper with the "tickets" on it. The paper looks like it is tickets. However, after standing in line for the ferry for 30 minutes we were told it wasn't a ticket only a voucher for a ticket so we had to go stand in line for 20 minutes to get tickets then again for 30 minutes for the ferry. We missed the ferry we wanted and had to wait almost an hour!!!! They need to let you know that that is what you have to do. It was not worth the small savings for all of the frustration it caused.These comments are from a verified stay21 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Jamie from Shelby Township stayed in July 2020Enjoyed our stayThese comments are from a verified stay16 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Julie from Saginaw stayed in June 2020It was good, but no breakfast was provided, which was a bummer.These comments are from a verified stay17 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Mark from New Baltimore stayed in June 2020Is was a very nice Hotel. Large rooms for the family. Warm and inviting.These comments are from a verified stay23 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Jodi from Richmond stayed in June 2020Our stay was nice, everything was clean. We missed not having the breakfast option.These comments are from a verified stay22 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Merijo from Coleman stayed in June 2020I give them high marks because they where very understanding when we cancelledThese comments are from a verified stay24 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Chastity from Britton stayed in June 2020This is the best beachfront hotel in Mackinaw. It's on the beach and closest to the Crossings. The room is clean and recently updated. My only concern is that the front desk staff are not pleasant. They do not make eye contact or smile. However they do their job well, so I guess that's a positive. I will stay here again, as I have for the past 10 years.These comments are from a verified stay32 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Laure from Parma stayed in March 2020Clean room and friendly staff. Breakfast was great!These comments are from a verified stay19 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Jennifer from Lansing stayed in October 2019This is our favorite hotel in northern Michigan. The facility is always clean and well maintained. The staff members are always friendly and helpful. The breakfast is delicious and has a large selection. Highly recommended!These comments are from a verified stay55 people found this helpful. Did you find this helpful?|Traveler Reviews (601-650 of 2671)We welcome your reviews. We do have some rules. This site is restricted to reviews that involve the hotel visitors’ experiences from email surveys sent to guests. We verify that the reviewer has stayed at the hotel and any details described before posting the review. Reviews from people whose hotel stays cannot be verified are not posted. We also do not post reviews that include personal attacks, defamatory language or offensive and abusive language. This site is restricted to reviews collected by the Mackinaw City Chamber of Tourism.