This site is restricted to reviews collected by the Mackinaw City Chamber of Tourism.
Best Western Plus Dockside Waterfront Hotel: 2691 Hotel Reviews
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- Best Western Plus Dockside Waterfront Hotel: Hotel Reviews
Best Western Plus Dockside Waterfront Hotel
Traveler reviews
114 rooms on property
Hotel Website

505 South Huron Ave
Mackinaw City, MI 49701
Toll-Free: 800-944-1615Mackinaw City, MI 49701
114 rooms on property
Hotel Website
FREE Wi-Fi
Lakefront Rooms with private European style balconies. Close to Mackinaw Crossings, featuring free nightly laser show, concerts, live theater. Adjacent to Mackinac Island Ferry Docks & Restaurants. High Speed Internet Access, Indoor Pool & Oversized Whirlpool. Unlimited access to new waterpark across street. Honeymoon suites with heart-shaped jacuzzis. Hair Dryers, Irons, Boards, Air Conditioning, Color TV with HBO. In room coffee.
The Best Western Dockside has earned the highest AAA rating in Mackinaw City for quality and service. We are conveniently located adjacent to Mackinac Island Ferry Service and across the street from the main shopping district.
Our luxurious lake front rooms, extravagantly decorated, overlook the beautiful Straits of Mackinac and Lake Huron. Each has a private balcony.
The Best Western Dockside has earned the highest AAA rating in Mackinaw City for quality and service. We are conveniently located adjacent to Mackinac Island Ferry Service and across the street from the main shopping district.
Our luxurious lake front rooms, extravagantly decorated, overlook the beautiful Straits of Mackinac and Lake Huron. Each has a private balcony.
Best Western Plus Dockside Waterfront Hotel
is rated
4.6
out of
5
based on the following
2691 user reviews from real surveys by real customers that actually stayed at the hotel.
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Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Gibowski from Saginaw stayed in June 2021A nice clean hotel with friendly staff.. I wish the hotels in Mackinaw City would bring back the buffets, here in Saginaw the buffets are open and we're back to normal.These comments are from a verified stay5 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Andrea from Onsted stayed in June 2021Very nice room. Bathroom a little small. Nice balcony looking on the water.These comments are from a verified stay4 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Ashley from Fort Wayne stayed in June 2021Great customer service, clean rooms and easy access to room and restaurants. Everytime we come to Mackinaw, we make sure to book with Best Western. The great staff helps us look forward to returning each visit.These comments are from a verified stay9 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront David from Gibsonburg stayed in June 2021Clean, really nice people working there, have stayed there every year for years, but no breakfast, will check out cheaper hotels for later this year.These comments are from a verified stay4 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Susan from Owosso stayed in May 2021We felt very welcome at the Best Western Dockside. A very nice, friendly group of individuals working for them.These comments are from a verified stay9 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Dale from Auburn stayed in May 2021Very pleased with our experience from start to finish. Staff outstanding service. Genuinely concerned about your visit. Room was clean and updated. Great job BW Dockside staff. I can highly recommend your hotel to all. KEEP IT UP STAFF!!!! Thank you and WELL DONE!!! D.C.These comments are from a verified stay7 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Jon from St Clair Shores stayed in May 2021The reason for the 3 star review is, for me, the main purpose of a hotel stay is a place to sleep. The bed was so hard it was like sleeping on the floor, otherwise the hotel was fineThese comments are from a verified stay6 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Manuel from Weston stayed in May 2021Hotel was as pictured and met our expectations.These comments are from a verified stay7 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Heather from Taylor stayed in May 2021Room was mostly clean, a couple hiccups, nothing nasty. The pool was over chlorinated, it bleached our swimsuits. The site bragged a hot breakfast but in reality only offered a grab n go. Of which every single day was an apple, muffin, water, nut bar and either an apple sauce or yogurt. Not the hotels fault but the flies/bugs were running rampant and MANY crept into our room. Unsettling. All in all, I think if I return.. it won't be to this hotel. Maybe the Hamilton, which is actually right by the ferry anyway.These comments are from a verified stay8 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Leslie from Adrian stayed in May 2021I reserved a beachfront balcony room, we ended up in basement room with patio that we could not use because the seagulls were all over it. The room was big, very clean and staff was very nice. I didn't say anything about being disappointed so it was my fault we didn't get what we we expected.These comments are from a verified stay4 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Geordelle from Ann Arbor stayed in May 2021Good location, clean, room was spacious.These comments are from a verified stay5 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Kari from Charlotte stayed in May 2021Staff helpful and friendly. Rooms were clean and comfortable and the view can't be beat.These comments are from a verified stay6 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Lois from Lowell stayed in May 2021Very nice ,but did miss the breakfast but understand !These comments are from a verified stay5 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Chester from Lake City stayed in May 2021Room was clean, i was too close to the pool kind of noisy at night. Someone had their tv on all night.These comments are from a verified stay3 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Michael from Hanover stayed in May 2021The check-in and check-out process was very easy. The room was very clean and the hotel location was perfect. The only negative was the comfort of the mattress. Overall, it was a pleasant experience for our first visit to Mackinaw City.These comments are from a verified stay4 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Rhonda from Greenville stayed in May 2021Loved the balcony on the beach/lake and good location.These comments are from a verified stay5 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Cheryl from Jenison stayed in April 2021Room was clean with plenty of towels. Noisy people nearby the first night of our stau.These comments are from a verified stay4 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Grace from Hillsdale stayed in April 2021Very nice - friendly staffThese comments are from a verified stay3 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Julie from Mason stayed in May 2021I gave my sister as a gift a stay at The Best Western Plus Dockside Waterfront, and they were awesome and had a great time and a wonderful stay!!! Thank youThese comments are from a verified stay4 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Anthony from Swartz Creek stayed in April 2021The room was clean, but bath tub dated and warn. The staff was pleasant and helpful. Would stay again.These comments are from a verified stay7 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront William from Shelbyville stayed in April 2021Room was clean and great serviceThese comments are from a verified stay6 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Andrea from Swartz Creek stayed in April 2021The Jacuzzi suite right on the beach was outstanding. The staff worked hard to help us if we needed anything. The tub was epic. We had an awesome trip and I've already recommended this property to others.These comments are from a verified stay6 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Michael from Waterford stayed in March 2021Room was clean and quiet. Although we got tired of smelling pot when we walked down the hallway.These comments are from a verified stay9 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Jesse from Flint stayed in February 2021It was a good stay.These comments are from a verified stay4 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Michael from Washington stayed in October 2020The room was very clean and well stocked. Front desk employees were very accommodating. Due to COVID-19, we only asked for housekeeping once during our 4 night stay. The house keeper did not restock room very well. We had to get wash clothes, soap and coffee cups from the front desk.These comments are from a verified stay11 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Sandy from Waterford stayed in October 2020Friendly staff at check in. Staff was helpful on their recommendations of places to dine. Housekeeping was doing very good job. In these times of Covid 19 everyone was masked and if guests forgot they were quickly reminded to mask up.These comments are from a verified stay9 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Ginger from Newaygo stayed in October 2020Everything was greatThese comments are from a verified stay10 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Jeffrey from Womelsdorf stayed in October 2020Front desk could have been more courteous and friendly.These comments are from a verified stay10 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Nancy from Livonia stayed in October 2020The rooms were clean and roomy. It was a perfect location to the downtown area.These comments are from a verified stay10 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Michael from Waterville stayed in October 2020Staff is always very friendly and helpful. Facility is clean. Facility is also very conveniently located to everything you need in the city.These comments are from a verified stay12 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Zachary from Lewis Center stayed in September 2020Very clean, great location and friendly service!These comments are from a verified stay11 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Karen from Chippewa Falls stayed in September 2020Room was very comfortable. Close to the ferry and restaurants. We could walk to get around.These comments are from a verified stay12 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Joann from Topinabee stayed in September 2020The room was fine. The person checking me in, at the front desk, made me feel that I was causing him an inconvenience. Very unfriendly. Not a fan of this kind of service.These comments are from a verified stay13 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Robert from Twining stayed in September 2020Room was clean and stay was excellent!These comments are from a verified stay9 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Michele from Oxford stayed in September 2020Everything was beautiful! The clerks were helpful, friendly, our stay was enjoyable!These comments are from a verified stay15 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Paul from Owosso stayed in September 2020Good stay except for problems with the non functioning heating / air conditioning unitThese comments are from a verified stay11 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Harry from Little Rock stayed in September 2020Grab and go breakfast was disappointing. Housekeeping staff was very friendly. Didn't like they came in room during COVID though. Most places we have stayed, they stay out while you are there unless you ask. Our room was great.These comments are from a verified stay14 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Diana from Independence stayed in September 2020Nice place and it was cleanThese comments are from a verified stay13 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Nancy from Ft Jennings stayed in September 2020Clean and niceThese comments are from a verified stay10 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Robert from Caseville stayed in September 2020The room was clean and the staff were pleasant and made us feel welcome. We will stay there again. ThanksThese comments are from a verified stay10 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Randy from Atlanta stayed in September 2020Room was clean and great view fair priceThese comments are from a verified stay12 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront David from Dunedin stayed in September 2020Hotel was clean and pretty quiet. Front desk staff is always kind, helpful and smiling. We've stayed at other hotels in town, but found out quickly that this one is the nicest.These comments are from a verified stay14 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Diane from Anderson stayed in September 2020I would of gave more stars but we only got clean towels and didn’t get any of the shampoo soap etc. e had 3 people and was there 5 nights and the little bottles only lasted one night for us and they never brought us down any more. Loved the room was right on the beach front was very peaceful and calm.These comments are from a verified stay8 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Patrick from Flint stayed in September 2020First stay at this property and my family and I were very impressed with the property and staff. Well done!These comments are from a verified stay14 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Peggy from Indianapolis stayed in September 2020Rooms were clean and customer service was great. Th only thing was we were on the lake with a balcony with walls up on each side, could not see the whole lake and the balcony was smallThese comments are from a verified stay13 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Michael from Brighton stayed in September 2020Seemed Clean, Pool, and hot tub were nice.These comments are from a verified stay10 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Jessica from Clinton Township stayed in August 2020Everything was greatThese comments are from a verified stay13 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Christine from Toledo stayed in August 2020Rooms were spacious and clean. Hotel staff was friendly and professional.These comments are from a verified stay9 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Thomas from Columbus stayed in August 2020Clean as I expect from Best Western. Great location. Didn't use hot tub or pool since we only had 1 night with any rain. Check in / out was normal other than masks demanded by governor. Housecleaning people would speak back when greeted or thanked. Would do it again. ThanksThese comments are from a verified stay11 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Gary from Tecumseh stayed in August 2020Rooms were clean, staff was courteous.These comments are from a verified stay12 people found this helpful. Did you find this helpful?|Traveler Reviews (601-650 of 2691)We welcome your reviews. We do have some rules. This site is restricted to reviews that involve the hotel visitors’ experiences from email surveys sent to guests. We verify that the reviewer has stayed at the hotel and any details described before posting the review. Reviews from people whose hotel stays cannot be verified are not posted. We also do not post reviews that include personal attacks, defamatory language or offensive and abusive language. This site is restricted to reviews collected by the Mackinaw City Chamber of Tourism.