This site is restricted to reviews collected by the Mackinaw City Chamber of Tourism.
Best Western Plus Dockside Waterfront Hotel: 2671 Hotel Reviews
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- Best Western Plus Dockside Waterfront Hotel: Hotel Reviews
Best Western Plus Dockside Waterfront Hotel
Traveler reviews
114 rooms on property
Hotel Website

505 South Huron Ave
Mackinaw City, MI 49701
Toll-Free: 800-944-1615Mackinaw City, MI 49701
114 rooms on property
Hotel Website
FREE Wi-Fi
Lakefront Rooms with private European style balconies. Close to Mackinaw Crossings, featuring free nightly laser show, concerts, live theater. Adjacent to Mackinac Island Ferry Docks & Restaurants. High Speed Internet Access, Indoor Pool & Oversized Whirlpool. Unlimited access to new waterpark across street. Honeymoon suites with heart-shaped jacuzzis. Hair Dryers, Irons, Boards, Air Conditioning, Color TV with HBO. In room coffee.
The Best Western Dockside has earned the highest AAA rating in Mackinaw City for quality and service. We are conveniently located adjacent to Mackinac Island Ferry Service and across the street from the main shopping district.
Our luxurious lake front rooms, extravagantly decorated, overlook the beautiful Straits of Mackinac and Lake Huron. Each has a private balcony.
The Best Western Dockside has earned the highest AAA rating in Mackinaw City for quality and service. We are conveniently located adjacent to Mackinac Island Ferry Service and across the street from the main shopping district.
Our luxurious lake front rooms, extravagantly decorated, overlook the beautiful Straits of Mackinac and Lake Huron. Each has a private balcony.
Best Western Plus Dockside Waterfront Hotel
is rated
4.6
out of
5
based on the following
2671 user reviews from real surveys by real customers that actually stayed at the hotel.
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Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in October 2023The hotel is a nice place to stay. I think the mattresses need to be updated and the internet needs work. We could not get internet in our room, but I could if I was in the parking lot. The price I feel was fair, and the free breakfast was okay.These comments are from a verified stay3 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in October 2023Good clean hotel, in a perfect location!These comments are from a verified stay2 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in October 2023The staff was friendly and the room was clean. I didn't have the breakfast, so I can't comment on that. It's also a great location with a beautiful sunrise view.These comments are from a verified stay5 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in October 2023Older decor very well maintainedThese comments are from a verified stay2 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Barb from Lowell stayed in October 2023The girls at the front desk are awesome!!!!These comments are from a verified stay2 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in October 2023Nice lakeside hotel,These comments are from a verified stay2 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in October 2023Nice facility, pool and whirlpool were great. Breakfast needs a little work.These comments are from a verified stay2 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in October 2023Very very nice room. Just wanted to stay longer.These comments are from a verified stay4 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in October 2023Clean - quiet and convenient - bed was very comfortable- very satisfied with our stayThese comments are from a verified stay4 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in October 2023Great location, all the rooms face the lake. Had most amenities you would expect - coffee maker, fridge, iron/ironing board, etc. It doesn't have a microwave. The decor was similar to what I find in the hotels on Mackinac Island.The only complaint was the draft coming through the door. It was very windy that day, and cold and the breeze coming in the door crack was noticeable.These comments are from a verified stay3 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Brian from Mt Pleasant stayed in October 2023Weve been coming annually to Mackinaw City for thirty years. We always stay at the Best Western because everything is always clean. The staff is always helpful with anything we need. The pool area is always kept clean, as well as the breakfast area. Wouldnt stay anywhere else.These comments are from a verified stay3 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Janice from Hudsonville stayed in September 2023Rooms are clean, staff friendly and helpful. Close to Schepler's Dock.These comments are from a verified stay3 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Julia from Westerville stayed in October 2023The room was clean and comfortable. A great breakfast was included with our stay a well.These comments are from a verified stay3 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in October 2023Great location--staff helpful and friendly--they work hard to make the stay enjoyableThese comments are from a verified stay3 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in October 2023Nice place to stay. Within walking distance to everything.These comments are from a verified stay4 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in October 2023Very nice hotel. Lakeside room was wonderful. Only suggestion would be expanded breakfast hours to maybe go to 10AM for the night owls but overall great hotel!These comments are from a verified stay1 person found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in October 2023The receptionists at the desk were kind and very helpful. They patiently listened to our questions and provided us with good information and directions. The breakfast was excellent.These comments are from a verified stay4 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in October 2023One of the issues we had during our stay was that the jacuzzi was inoperable. We didnt bring it to anyones attention as we were ready to get in before realizing this. We made the best of it as it was. The second issue was that the continental breakfast was a little to be desired. The pancakes and bread were chewy and the ham was cold. On a positive note, staff was pleasant, courteous, professional and the hotel was clean neat and tidyThese comments are from a verified stay4 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2023Very friendly staff at checkin and check out. Clean tidy. Love the balcony view of the water and beautiful sunrise in am was a plus! Cleaning staff friendly and helpful. Appeared to be working hard.These comments are from a verified stay2 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Barbara from Homer stayed in October 2023Reservations were easy to make online and we had no problems checking in. Clean room. Breakfast was sufficient. Ladies at the registration desk were very knowledgeable and helpful. And the shuttle service to and from Sheplers dock was very much appreciated. We have stayed here many times and we will continue to do so when we come to Mackinaw City againThese comments are from a verified stay3 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2023Always enjoyThese comments are from a verified stay3 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Heidi from Appleton stayed in October 2023Stay was nice, location was great. Room was outdated and could be freshwned up and lightened up a bit. Breakfast was displayed nicely but would have preferred a few more warm options. Overall pleased with our stay.These comments are from a verified stay3 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Sara from Sacramento stayed in October 2023Location and staff are wonderful!The property shows its age as the door was difficult to open, before I needed new keys.These comments are from a verified stay3 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in October 2023Mona at the front desk went above and beyond Great staff memberThese comments are from a verified stay2 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in October 2023Was a great location, nice motel, and friendly staff.These comments are from a verified stay5 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2023Very quiet, clean rooms. The breakfast was always well stocked. Pool and hot tub were clean and at the perfect temperature. Close walking distance to the ferry. We will be back!These comments are from a verified stay3 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in October 2023The location of this hotel was wonderful. We watched the sunrise each morning. The employees are very nice and accommodating. Our only issue was the breakfast bar. It was very minimal and subpar. Other than that, we loved the our visit.These comments are from a verified stay3 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in October 2023Had 4th floor beach view room. Dont know if that had impact on quietness, but we heard absolutely no noise, so we appreciated that. Bed was comfortable. Balcony with chairs was also appreciated. Liked the pool and hot tub. Breakfast was good, but has been better in the past (only hard boiled eggs now and no bacon or sausage). All in all, our favorite Mackinaw City hotel, which is where we stay each year.These comments are from a verified stay3 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in October 2023GREAT LOCATION, COULD WALK EVERYWHERE EASILY. NICE BEACH AREA. THE FREE BREAKFAST COULD HAVE BEEN BETTERThese comments are from a verified stay2 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in October 2023We were please with our stay. The breakfast could of been a little better with more hot foods. The meat I had was cold. Hard to get coffee when holding food to get a cup for coffee. The door to room needs to be fixed so no gap in it.These comments are from a verified stay4 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in October 2023Great staff, great room!These comments are from a verified stay2 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Norman from London stayed in September 2023This hotel is exceptional! The personnel were outstanding and the room was fantastic! This hotel is very conveniently located in Mackinac City and we feel it is well worth the money to stay in this hotel!These comments are from a verified stay3 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2023Room very clean. Everyone personable. We had a waterfront room and it was a wonderful viewThese comments are from a verified stay3 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Jeffrey from Duluth stayed in September 2023Very nice and clean room with a little balcony on the lake side. Kept the door open and fell asleep to the sound of waves lapping at the. Very good breakfast. Pool was real nice but the whirlpool had way to much chlorine in it. I let them know at the front desk so hopefully they took care of it. Would definitely stay there againThese comments are from a verified stay6 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Gregory from New London stayed in September 2023Room was clean, adequate in all ways. We were happy it was nice weather so we could open patio door and not have to use air conditioner.These comments are from a verified stay2 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Noelle from Valparaiso stayed in September 2023Great location. Easy walking distance to restaurants, shopping and ferries. Get a lake side room with balcony for beautiful lake views.These comments are from a verified stay2 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2023Bed was comfy. good selection for breakfast. enjoyed the poolThese comments are from a verified stay4 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2023Incredibly accommodating ?These comments are from a verified stay4 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2023Nice room but noisy. Breakfast was just ok. Room was clean and large. I stay here prior to going to island and will continue to do so. It would be nice if you had a parking option - even paid - for those going to overnight on island.These comments are from a verified stay3 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2023Friendly hospitable front desk staff and housekeeping. Breakfast options could use scrambled eggs.These comments are from a verified stay2 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Jack from Mishawaka stayed in September 2023We been coming here at BW for several years now. And we will return. We did however have a couple of issues that we never did before. One was the air conditioner had a musty smell, probably needs cleaned. And the breakfast bar ran empty. But again we will return and a 5 star.These comments are from a verified stay2 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2023Good location but only average quality.These comments are from a verified stay3 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2023Very pleasant, clean stay. Thank youThese comments are from a verified stay2 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in October 2023The room was clean, bed was really comfortable, view from the room was really great including sun rise. The only thing that brought down the rating was the breakfast. Not a lot of selection.These comments are from a verified stay3 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2023It was a nice experience.These comments are from a verified stay1 person found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2023It was fine, but room needs to be updated.These comments are from a verified stay2 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Mary from Grand Haven stayed in September 2023Hotel was clean, view was great and staff was nice. Breakfast was just ok. More options and some fresh fruit other than an apple would be nice.These comments are from a verified stay3 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Susan from Jackson stayed in September 2023Wish that the breakfast was better. There was really not a lot to choose from. Also too many stairs, wish there was another elevator. Room was good and the staff very helpful!These comments are from a verified stay2 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2023The hotel is definitely clean and neat. Even the area outside on the balcony is kept clean. It is an older hotel. The decorating is dark and does not have a bright welcoming feeling. It could use a makeoverThese comments are from a verified stay2 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in September 2023Great view BUT the breakfast was sub par for a Plus locationThese comments are from a verified stay3 people found this helpful. Did you find this helpful?|Traveler Reviews (251-300 of 2671)We welcome your reviews. We do have some rules. This site is restricted to reviews that involve the hotel visitors’ experiences from email surveys sent to guests. We verify that the reviewer has stayed at the hotel and any details described before posting the review. Reviews from people whose hotel stays cannot be verified are not posted. We also do not post reviews that include personal attacks, defamatory language or offensive and abusive language. This site is restricted to reviews collected by the Mackinaw City Chamber of Tourism.