This site is restricted to reviews collected by the Mackinaw City Chamber of Tourism.
Best Western Plus Dockside Waterfront Hotel: 2671 Hotel Reviews
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- Best Western Plus Dockside Waterfront Hotel: Hotel Reviews
Best Western Plus Dockside Waterfront Hotel
Traveler reviews
114 rooms on property
Hotel Website

505 South Huron Ave
Mackinaw City, MI 49701
Toll-Free: 800-944-1615Mackinaw City, MI 49701
114 rooms on property
Hotel Website
FREE Wi-Fi
Lakefront Rooms with private European style balconies. Close to Mackinaw Crossings, featuring free nightly laser show, concerts, live theater. Adjacent to Mackinac Island Ferry Docks & Restaurants. High Speed Internet Access, Indoor Pool & Oversized Whirlpool. Unlimited access to new waterpark across street. Honeymoon suites with heart-shaped jacuzzis. Hair Dryers, Irons, Boards, Air Conditioning, Color TV with HBO. In room coffee.
The Best Western Dockside has earned the highest AAA rating in Mackinaw City for quality and service. We are conveniently located adjacent to Mackinac Island Ferry Service and across the street from the main shopping district.
Our luxurious lake front rooms, extravagantly decorated, overlook the beautiful Straits of Mackinac and Lake Huron. Each has a private balcony.
The Best Western Dockside has earned the highest AAA rating in Mackinaw City for quality and service. We are conveniently located adjacent to Mackinac Island Ferry Service and across the street from the main shopping district.
Our luxurious lake front rooms, extravagantly decorated, overlook the beautiful Straits of Mackinac and Lake Huron. Each has a private balcony.
Best Western Plus Dockside Waterfront Hotel
is rated
4.6
out of
5
based on the following
2671 user reviews from real surveys by real customers that actually stayed at the hotel.
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Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in July 2023The rooms are nice with view of the beach, fireworks display wonderful. The free breakfast is lacking. Employees helpful. Sheepler sea taxi picks up hotel residents for the Mackinaw Island.These comments are from a verified stay10 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Amanda from Parma stayed in June 2023We really enjoyed our stay at Best Western Dockside. The staff was very welcoming and helpful. Breakfast was great! The pool area was also great and very clean. We loved the balcony overlooking the beach and had an amazing view of the fireworks :)These comments are from a verified stay5 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Bree from Argyle stayed in July 2023Room was good, sleep was good! Breakfast could use improvements!These comments are from a verified stay5 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in July 2023This was the second time staying at this hotel in the last few years. The staff has been fantastic each time. The location is great and it is very wheelchair accessible which was important for both times we stayed.These comments are from a verified stay5 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in July 2023These comments are from a verified stayDid you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in July 2023Clean, comfortable room. Staff was great. Breakfast was very good.These comments are from a verified stay8 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in June 2023The room was clean. Staff was very kind and attentive. When I requested towels and a roll-away bed they were delivered promptly. The breakfasts were delicious and all food was quickly replaced if empty. Overall great stay here in beautiful Michigan!These comments are from a verified stay5 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in July 2023Great View of fireworks on the 4th.These comments are from a verified stay4 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in June 2023Nice location and breakfastThese comments are from a verified stay5 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Chad from Capac stayed in June 2023These comments are from a verified stay20 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in June 2023Hotel is clean and quiet. We enjoy being close to downtown so we can walk to restaurants and shops. Nice beach.These comments are from a verified stay11 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in June 2023Great hotel, good breakfast, convenientThese comments are from a verified stay5 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in June 2023Great hotel, good breakfast, convenientThese comments are from a verified stay7 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in June 2023The workers were very nice and helpful. Everything was very nice EXCEPT 2 of the machines in the guest laundry facilities were broken and it took me 3 hours to get my laundry done because of the line. Have 1 working washer and dryer for that size hotel is disappointing.These comments are from a verified stay7 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Kathy from Portage stayed in June 2023I didnt like the fact that they wouldnt clean your room everyday and change out the towels. The hallways were a little dirty.These comments are from a verified stay6 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in June 2023The staff is welcoming and friendly. Answered all my questions. The hot breakfast was a welcome bonus especially after co-vid. Nice beach and ecrus in walking distance.These comments are from a verified stay5 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Kathleen from Bloomfield stayed in June 2023Was clean, conveniently located. Room interior was dark could be updatedThese comments are from a verified stay4 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in June 2023These comments are from a verified stay10 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in June 2023Very clean. Staff very helpful.These comments are from a verified stay5 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in July 2023Overall it was great experience. Only thing I was disappointed was with the breakfast option.These comments are from a verified stay5 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in June 2023Clean, well located, poor breakfast, questionable valueThese comments are from a verified stay5 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Rebecca from Poway stayed in June 2023The employees were so nice and the rooms very clean.These comments are from a verified stay4 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Robert from Kalkaska stayed in June 2023Very outdated, king bed was so soft it was uncomfortable and wasnt even able to sleep in it. The sliding screen door leading to the balcony was broken and would not stay on the track.These comments are from a verified stay3 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Donna from Saginaw stayed in June 2023The staff is great. The view is great. Location is great.These comments are from a verified stay2 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Walter from Clio stayed in June 2023The staff was friendly and welcoming. The room was great...love the jacuzzi room and the below level "deck".These comments are from a verified stay2 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Cecelia from Sterling Heights stayed in June 2023Convenient location, friendly staff members, clean room, breakfast had a nice variety. Highly recommended!These comments are from a verified stay5 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Rebecca from Saint Louis stayed in June 2023Friendly staff. Great location. The pool is large and the spa is amazing! The complimentary breakfast was fresh and stocked.These comments are from a verified stay3 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in June 2023Very clean! Joshua in the breakfast room was great even when there were bus loads there he made sure items were well supplied. All of the staff was very helpful. Would definitely stay there again!These comments are from a verified stay1 person found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in June 2023Very clean! Joshua in the breakfast room was great even when there were bus loads there he made sure items were well supplied. All of the staff was very helpful. Would definitely stay there again!These comments are from a verified stay2 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Jeff from Howell stayed in May 2023Friendly staff. Great location. Fireworks were a bonusThese comments are from a verified stay3 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in April 2023Great pool and location, friendly staffThese comments are from a verified stay2 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront John from Hustisford stayed in June 2023Nice rm, great location.These comments are from a verified stay5 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Vaughn from Livonia stayed in April 2023Staff was outstanding and the hotel was clean. The view of Lake Huron is beautifulThese comments are from a verified stay5 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Ryan from Alma stayed in April 2023Nice room, everything was clean. The staff was ok not the most friendly.These comments are from a verified stay4 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in April 2023These comments are from a verified stay3 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in June 2023Great place; excellent staff and good breakfast choices.We enjoyed pool and hot tub.One suggestion-provide quality toilet paper, not thin rough paper.These comments are from a verified stay4 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in June 2023Staff was great. Motel is getting dated. Great beach front.These comments are from a verified stay4 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Hotel Verified Hotel Customer stayed in March 2023Wonderful view, clean room, great hot tub. Exactly what we needed.These comments are from a verified stay2 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront David from Grand Rapids stayed in October 2022The room and view were outstanding. I loved the bed and will be reaching out to find how what kind they use. It was quiet and comfortable. Great customer service.These comments are from a verified stay8 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Karen from Bois Blanc Island stayed in October 2022Someone broke into my cap and bed of my truck in your parking lot overnight. The lock is broken so I had nothing in it to steal. Truck doors were locked and they did not get in it. The window and back tailgate door had been opened and just put back up in closed position but not slammed shut. I got 500 feet down road and both slammed open. I thought a car behind me had hit me. Nope. Just tailgate and window falling open. That’s never done that. It shuts tight. We had not been in there. Someone else had been!!These comments are from a verified stay4 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Patrick from Sheboygan Falls stayed in October 2022Everything was fine. Would've been nice if there was a microwave in the room.These comments are from a verified stay3 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Michelene from Mt Sterling stayed in June 2023It was excellent. The provided breakfast seemed a little shy of protein options. I would have liked to have seen some scrambled eggs. Otherwise we were very pleased with the facility and the courtesy of the staff and housekeeping.These comments are from a verified stay4 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Marielle from Delhi stayed in May 2023Handicap access is limited. The balcony view was very enjoyable and perfect to enjoy the sunrise. Service in the breakfast room was above the usual set up. The gentleman working there provided additional service and was very polite.These comments are from a verified stay4 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront David from Indianapolis stayed in May 2023Great location and view, friendly staff, clean room!These comments are from a verified stay3 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Deborah from Chesterfield stayed in May 2023Our room was clean. Hotel could use some updating though. Bed was too soft for meThese comments are from a verified stay2 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Abigail from Ellensburg stayed in April 2023Clean. Good amenities. Slightly noisy when the room overhead was occupied.These comments are from a verified stay3 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Beatrice from Milwaukee stayed in October 2022The room was clean!These comments are from a verified stay6 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Kathleen from Oakville stayed in October 2022Very pleased with this hotel. Our room was spotless, well-sized and nicely furnished/decorated. Staff at the front desk were very pleasant and helpful. Breakfast was most;y gone by the time we arrrived around 8. Coffee was weak as dishwater, rest of breakfast was good. We would definitely stay in this hotel again. Good value and good experience.These comments are from a verified stay4 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Linda R from Harrison Township stayed in October 2022Employees from check in to check out - outstanding Rooms and cleanliness - outstanding Purchased ferry tickets to go to the island and employee calling a shuttle - outstanding Everything about hotel was beyond my expectations!These comments are from a verified stay6 people found this helpful. Did you find this helpful?|
Best Western Plus Dockside Waterfront HotelBest Western Plus Dockside Waterfront Karen from East Tawas stayed in October 2022Breakfast could last a little longer. 9:00 am seems early for that to end.These comments are from a verified stay3 people found this helpful. Did you find this helpful?|Traveler Reviews (401-450 of 2671)We welcome your reviews. We do have some rules. This site is restricted to reviews that involve the hotel visitors’ experiences from email surveys sent to guests. We verify that the reviewer has stayed at the hotel and any details described before posting the review. Reviews from people whose hotel stays cannot be verified are not posted. We also do not post reviews that include personal attacks, defamatory language or offensive and abusive language. This site is restricted to reviews collected by the Mackinaw City Chamber of Tourism.